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Terms of Service

Last updated: 10/15/2025

Table of Contents

1. Acceptance of Terms

By accessing and using PixelPanel AI Comics (“the Service”), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

PixelPanel is an AI-powered comic generation platform that allows users to:

  • Create comic stories through voice input and text prompts
  • Generate AI-powered comic art and panels
  • Store and manage comic creations in the cloud
  • Collaborate and share comic content
  • Access premium AI features through subscription plans

3. User Accounts and Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use
  • Be at least 13 years old to use our service

4. Acceptable Use Policy

Prohibited Activities

You may not use our service to:

  • Create content that is illegal, harmful, or violates rights
  • Generate hate speech, harassment, or discriminatory content
  • Create adult content without proper age verification
  • Infringe on intellectual property rights
  • Attempt to reverse engineer or hack our systems
  • Use automated tools to access our service
  • Share account credentials with others

5. Intellectual Property Rights

Your Content

You retain ownership of your original comic content. By using our service, you grant us a license to:

  • Process and store your content to provide our service
  • Display your content as part of our service features

Our Service

PixelPanel and its technology are protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our software
  • Use our trademarks without permission
  • Reverse engineer our AI models

6. Payment Terms and Billing

For premium subscriptions:

  • Fees are charged in advance on a recurring basis
  • All payments are processed securely through Stripe
  • Prices may change with 30 days notice

7. Refund and Dispute Policy

PixelPanel AI Comics provides digital services only. Refunds are offered under the following circumstances:

  • Technical issues preventing service access for more than 48 hours
  • Duplicate payments made in error
  • Unauthorized charges to your account
  • Service discontinuation without notice
  • AI-generated content fails to meet quality standards after multiple attempts

Refund Timeframes

  • Monthly subscriptions: Refunds available within 7 days of initial purchase
  • Annual subscriptions: Refunds available within 30 days of initial purchase
  • No refunds for partial billing periods

Dispute Resolution Process

If you have a dispute or complaint about our service:

  1. Contact our support team at cfw.natalie@gmail.com
  2. Provide detailed description of the issue
  3. Include relevant account and transaction information
  4. We will investigate and respond within 48 hours
  5. We will work with you to reach a fair resolution

8. Cancellation Policy

You may cancel your PixelPanel subscription at any time through the following methods:

Self-Service Cancellation

  • Log into your account and navigate to “Account Settings”
  • Select “Subscription Management”
  • Click “Cancel Subscription”
  • Follow the confirmation prompts
  • Receive email confirmation of cancellation

Cancellation Effective Date

  • Cancellation takes effect immediately upon confirmation
  • No additional charges will be made
  • Access continues until end of current billing period
  • Service features remain available until expiration

Post-Cancellation Access

  • Premium features available until subscription expires
  • Basic account features remain accessible
  • Comic generation limited to free tier
  • Cloud storage access maintained for 90 days
  • Previously generated comics remain accessible

9. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to:

  • Perform scheduled maintenance with advance notice
  • Modify or discontinue features
  • Suspend service for technical or legal reasons
  • Limit usage to prevent abuse

10. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

11. Limitation of Liability

To the maximum extent permitted by law:

  • Our service is provided “as is” without warranties
  • We are not liable for indirect or consequential damages
  • Our total liability is limited to amounts paid by you
  • AI-generated content may not always meet expectations

12. Termination

Either party may terminate this agreement at any time:

  • You may cancel your account through account settings
  • We may suspend or terminate accounts for violations
  • Upon termination, your access to the service will end
  • We may retain your data as required by law

14. Promotions and Offers

Any promotions, discounts, or special offers are subject to the following terms:

  • Promotions may have limited time periods and usage restrictions
  • Cannot be combined with other offers unless explicitly stated
  • We reserve the right to modify or cancel promotions at any time
  • Promotional pricing applies only to new subscriptions unless specified
  • Free trial periods are subject to cancellation policies

15. Governing Law

These terms are governed by the laws of the United States. Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

16. Contact Information

For questions about these terms, contact us at:

Email: cfw.natalie@gmail.com

17. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or service notification. Continued use after changes constitutes acceptance of the updated terms.